Leading Challenging Conversations Through Leveraging Polarity Thinking
Engaging in conversations that are challenging are a part of every leader’s life. The ability to have these conversations while maintaining positive relationships is important whenever possible. This session invites participants to learn and practice skills to help them move from having challenging conversations to leading them. When we engage in challenging conversations, there are often polarities at play. If we can name the polarity or tension that exists within a conversation, we might be able to articulate how different parties are seeing the same situation. Being able to honor both sides of a polarity is an important part of leading challenging conversations. Participants will practice “narrating the polarities” within our discussions.
This session will also help people develop important skills that empower them to lead challenging conversations:
- Listen to Understand
- Reflect & Empathize
- Ask Powerful Questions
- Connect & Offer New Information
We will explore these skills and practice them with conversations that are occurring in their leadership work.
Learning Outcomes
- Explore the tensions/paradoxes inherent in leadership with a special emphasis on those unique to higher education.
- Discuss strategies for effectively managing the paradoxes of leadership.
- Recognize the utility of Polarity Thinking and Mapping in navigating challenging conversations.
- Explore and practice skills to lead challenging conversations through leveraging polarities.
Facilitator
Dr. Marin Burton, Senior Faculty, Societal Impact, Center for Creative Leadership (CCL)
Dr. Marin Burton has extensive experience working as an experiential educator and facilitator. She is a nationally recognized expert in the field with over 25 years as a sought-after trainer for schools, districts, universities, nonprofits, and corporations. Immediately prior to joining Center for Creative Leadership (CCL)®, she spent over a decade in higher education, focusing her efforts on developing and implementing facilitator training programs and professional development designs for educators. She has taught courses at both the undergraduate and graduate level. As a Senior Faculty member in the Societal Impact division at the Center for Creative Leadership, Marin excels in crafting and delivering innovative leadership development programs with a strong emphasis on engaged pedagogies. Marin’s academic background reflects her passion for meaningful leadership education. Marin earned a PhD in Educational Leadership and Cultural Studies from the University of North Carolina at Greensboro. Her academic work explored the philosophy of experiential education and how its practice can work toward aims of social justice. Marin earned a BA in Communications with a Business Minor from the University of Wisconsin and a MS in Educational Leadership and Experiential Education from Minnesota State University. Marin has also served as a keynote speaker for several educational and leadership organizations demonstrating her passion for meaningful leadership education.
Program Agenda
Program subject to change.
March 28
8:00-9:00 a.m. |
Light Continental Breakfast |
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9:00-9:30 a.m. |
Welcome
Participants will review the agenda, objectives, learning agreements and connect. |
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9:45-10:30 a.m. |
Introduction to Polarity Thinking with Personal Leadership Reflection
Participants will review Polarity Thinking as a framework through exploring a universal polarity. Participants will reflect on a polarity that has personal relevance. The group will brainstorm and select relevant polarities for the group. |
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10:45-12:00 p.m. |
Introduction to Polarity Mapping
Participants will learn how to map polarities through a relevant polarity selected by the group. This tool can be used with groups they lead. |
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12:00-1:00 p.m. |
Lunch (on your own) |
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1:00-1:45 p.m. |
Experiential Learning
Participants will engage in a problem solving activity that invites us to consider the power of different perspectives. |
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1:45-2:30 p.m. |
Listening to Understand
Participants will reflect on and practice the important skill of listening to understand. |
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2:45-3:30 p.m. |
Asking Powerful Questions
Participants will reflect on and practice the important skill of asking powerful questions. |
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3:30-4:00 p.m. |
Individual Leadership Reflection
Participants will reflect on what they look like at their leadership best and worst through a visual explorer activity. |
March 29
7:30-9:00 a.m. |
Light Continental Breakfast |
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9:00-9:20 a.m. |
Welcome Back, Reconnecting, and Q&A
Participants will reconnect and reflect on what was learned on day one. |
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9:20-10:20 a.m. |
Introduction to Leading Challenging Conversations with Reflection on Specific, Personal Leadership Examples
Participants will explore a challenging conversation and develop a polarity framework to increase understanding of core tensions at the heart of the conversation. |
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10:35-11:40 a.m. |
Leading Challenging Conversations Overview and Practice
Participants will learn the steps for leading challenging conversations and will practice the steps with their peers. |
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11:40-12:00 p.m. |
Session Closing
Participants will offer a commitment they will make as a result of this session. |
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12:00-12:15 p.m. |
Closing Remarks |